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Job Opportunities at Fiadjoe Heating & Cooling

Employment Description


1.) Provide excellent customer service and delivery of Fiadjoe Heating and Cooling Inc. HVAC services and products.

2.) Adhere to firm wide policies and procedures and promote such adherence in your location.

3.) Develop and maintain skills to accomplish duties and support the firm's technology direction.

4.) Seek development opportunities that allow growth and development in position and career with Fiadjoe Heating and Cooling, Inc.

5.) Adhere to the highest degree of professional standards and strict confidentiality in matters that require discretion.

6.) Attend professional development and training sessions on a regular basis.

7.) Perform other job-related duties as necessary.

8.) Solicit feedback regularly from customers to monitor customers perceived performance of the products and services provided by the firm's technical staff, and communicate ideas and recommendations for improvement of service and delivery to the Regional office.

9.) Establish working relationship with all of the personnel in the office, including the Managing Partner, Controller / Office Manager, Business Practice Leader, and others.


Job Requirements


QUALIFICATIONS AND REQUIREMENTS

Minimum of 3 to 5 years of related work experience.

Sufficient knowledge of Microsoft Windows XP and MS Office 2003.

Ability to work as a team and be a "team player", especially during time sensitive tasks / projects which may require overtime to successfully complete the job.

Good oral and written communications skills.

Excellent customer service skills.

Self-starter, capable of successfully achieving support goals while unsupervised.

Highly reliable and well organized; capable of balancing several projects and maintaining priorities.




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